- Q:
I hear buzzing or humming
1. Ensure all cables and wires are surely connected.
2. Connect a different source device (TV,Blue-ray,etc) to see if the buzzing persists.If it does not,the problem may be with the original device.
3. Connect your device to a different input on the Sound bar.
- Q:
Why the bluetooth can’t be connected?
1. Ensured all cables and wires are securely connected.
2. Connect different source device (TV,Blu-ray player,etc) to see if the buzzing persist.
- Q:
Is the system wireless or wired or is it both?
The soundbar can be connected by Bluetooth and the subwoofer is wired.
- Q:
Can the subwoofer be externally wired ?
The subwoofer has a wire that plugs into a port directly into the back of the soundbar.
- Q:
How does it sound?
It sounds great. It‘s a surround sound system, and there is a separate subwoofer, sound is clear and powerful.
- Q:
Does it come with mount brackets?
Yes, you will get a sound bar, subwoofer, remote, user‘s guide, optical cable, audio cable, power adapter, wall mount brackets, mount screws and template. All accessories were includeded in the box.
- Q:
Hear echo when watching TV?
1. Setting your TV audio to external speakers.
2. Mute the TV speakers.
- Q:
I hear buzzing or humming
1. Ensure all cables and wires are surely connected.
2. Connect a different source device (TV,Blue-ray,etc) to see if the buzzing persists.If it does not,the problem may be with the original device.
3. Connect your device to a different input on the Sound bar.
- Q:
How hard is it to set up?
Very easy to set up, just plug in a few wires and you can use it. Make sure your audio source outputs the right format though.
- Q:
What material is the exterior?
High-quality MDF wood build finished with wood effect vinyl serves as a great compliment to any home decor.
- Q:
Is there DSP technology?
Yes. 3 different equalizer modes: Dialogue mode, music mode, movie mode, Bass & treble adjustable to match your favorite sound.
- Q:
Is this compatible with Sony TV?
Yes, Sony and Bestisan Bookshelf speakers work well together.
- Q:
Is good enough for PC gaming for a small apartment?
Yes, I also bought it for PC gaming in my apartment. These bookshelf speakers can works great for the price, the bass is quite strong to my ears at least.
- Q:
Why the Bluetooth can’t be connected?
Ensured all cables and wires are securely connected.
- Q:
Why does the passive speaker no play sound
You need to connect them together with the speaker wire(black- gold, silver- Red ).
- Q:
Why the remote isn’t working?
1. Checking if the battery is installed properly with power.
2. Check the sign of the receiver is covered by something.
3. Contact your retailer for assistance.
- Q:
Why the bluetooth can’t be connected?
1. Ensured all cables and wires are securely connected.
2. Connect different source device (TV, Blu-ray player, etc) to see if the buzzing persist.
- Q:
No sound or cracking noise
1. Check if all cables are connected properly.
2. Press mute on the remote to ensure the Soundbar is not muted.
3. When use a cable connection, make sure your device has an audio output port.
- Q:
Is it compatible with all types of tv?
It is compatible with TVs with audio outputs. RCA, headphone, or optical/digital audio out.