Privacy policy

Effective Date: August 2026

BESTISAN (“we”, “us”, “our”) operates the website www.bestisan.com. This Privacy Policy briefly explains how we collect, use, and protect your personal information when you use our website and services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect basic information you provide and automatic browsing data, including:

Contact details: name, email, phone, shipping and billing address
Order & payment data: transaction records (we do not store full credit card details)
Automated data: IP address, device info, browsing behavior, and cookies data

2. How We Use Your Information

We use your information only for legitimate business purposes:

Process orders, deliver products, and provide after-sales support
Respond to customer inquiries and service requests
Update order status and send service notifications
Optimize website performance and user experience
Prevent fraud and comply with legal obligations

3. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies via your browser settings at any time, though this may affect some website functions.

4. Information Sharing

We do not sell or trade your personal data. We only share necessary information with trusted third parties (payment providers, shipping carriers, analytics tools) to complete service delivery. We may disclose data when required by law or for legal protection.

5. Data Security

We adopt standard industry security measures and SSL encryption to protect your personal data. While we strive for maximum security, no online data transmission is 100% secure.

6. Your Rights

You have the right to access, correct, request deletion of your personal data, and opt out of non-essential communications. To exercise your rights, contact our support email.

7. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect data from users under 18 years of age.

8. Third-Party Links

Our website may contain third-party links. We are not responsible for the privacy practices or content of external websites.

9. Policy Updates

We may update this Privacy Policy occasionally. Changes take effect immediately once posted on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: service@bestisan.com

Location: California, USA